WELCOME

" With compassionate intuition, we sense the needs of our guests"
Founder / Olaf Eman
We extend a warm welcome to all those who will now have the opportunity to experience the world of style and elegance. We are delighted to be able to offer future hoteliers the tools and guidance they need to become masters of service and to present a world of exceptional service.
The Hotel Butler Academy (HBA) is a prestigious institution known for its collaboration with leading hotel management and butler schools worldwide. We offer comprehensive training in hotel management, butler services and other key qualifications for the hospitality industry.
We invite aspiring hoteliers and service professionals to a world of elegance. Our programs promote exceptional service skills, personal growth and continuous improvement.
With customized modules and individualized service manuals, we empower professionals to deliver personalized service at the highest level. At the same time, we inspire department heads to set standards as internal trainers and maximize efficiency and guest satisfaction.
HBA stands for excellence, innovation and the future of luxury service.
The recognition that continuous improvement and organizational change are essential forms the basis for the HBA's training courses. Our training is about fundamental change, transformation and personal development. HBA training is designed to inspire employees in the hospitality industry to acquire new skills, knowledge and to change their attitude accordingly.
Through this training, the trained employees can efficiently improve their service quality, are therefore more effective and can thus be retained by the respective company in the long term.
Anticipating guest needs and exceeding expectations… is not only our slogan, but our team pledge to our guests, clients and our business partners:
Pre-assessment of the individual or group trainee(s) and the environment of operations and Training facility are the deciding factors in the selection of Training modules. Depending on the selected modules may be partial, total, or in combinations and these would determine the time allotted or duration of training sessions. We inspire future principals to apply the elegant style in the service delivery . We train your Hotel front of house service staff and your future graduated students to deliver the Elegant service style inspired from the Butling Service style, in every details.
Training itself is not the only key of our successes. We inspire our students and your employee to design a tailor-made training service manual. We transform your Head Departments to become the future in house Trainer, specialized in each of their own field. Our Training vision will become an integral part of your Learning & Development strategy .
Training is about change, Training is about transformation.