" HOTEL BUTLER ACADEMY "
With compassionate intuition, we sense the needs of our guests
Hotel Butler Academy (HBA) has the privilege of being a collaborative partner of River Academy. We were established with the aim of providing training in hotel and management skills. Should you require it, we would be happy to offer white-labelled services.
The recognition that continuous improvement and organisational change are essential forms the basis for the HBA's training courses. Our training is about fundamental change, transformation and personal development. HBA training is designed to inspire employees in the hospitality industry to acquire new skills, knowledge and to change their attitude accordingly.
Through this training, the trained employees can efficiently improve their service quality, are therefore more effective and can thus be retained by the respective company in the long term.
Anticipating guest needs and exceeding expectations… is not only our slogan, but our team pledge to our guests, clients and our business partners:
Pre-assessment of the individual or group trainee(s) and the environment of operations and Training facility are the deciding factors in the selection of Training modules. Depending on the selected modules may be partial, total, or in combinations and these would determine the time allotted or duration of training sessions. We inspire future principals to apply the elegant style in the service delivery . We train your Hotel front of house service staff and your future graduated students to deliver the Elegant service style inspired from the Butling Service style, in every details.
Training itself is not the only key of our successes. We inspire our students and your employee to design a tailor made training service manual. We transform your Head Departments to become the future in house Trainer, specialized in each of their own field. Our Training vision will become an integral part of your Learning & Development strategy .
Training is about change, Training is about transformation.